目的 调查胃肠道疾病患者围手术期的疼痛状况，为建立无痛病房，优化医疗和护理服务提供依据。 方法 对2011年12月5日－2012年1月14日胃肠外科所有的新住院患者共227例，采用《四川大学华西医院住院病人疼痛现状调查问卷》进行调查，并同期调查胃肠外科27名主管医师对疼痛药物了解状况。 结果 有明确行为能力的216例患者完成调查问卷，其中有195例（90.28%）接受手术治疗，全身麻醉患者193例（占手术患者98.97%），诊断为胃肠道肿瘤163例（占手术人数的83.59%），手术等级为三级146例（占手术人数的74.87%）。有168例（86.15%）患者术后镇痛，在术后镇痛过程中使用镇痛泵156例（92.86%），其中75例（48.08%）认为镇痛泵镇痛“基本有效”，30例（19.23%）认为“无效”。39例术后未使用镇痛泵，其中20例（51.28%）认为“未使用术后镇痛泵”最主要原因为“不了解镇痛泵”。受调查的主管医师了解的疼痛药物仅占罗列药物52种的（20 ± 5.36）种。 结论 疼痛现象在胃肠道疾病围手术期患者中属普遍现象，由于不断增强镇痛意识和镇痛需求与相关知识缺乏的矛盾存在，及较少的医疗护理干预，导致镇痛效果不佳，影响了疼痛管理长效机制的建立和无痛病房的建设。
ObjectiveTo explore the effect of "HIS" nursing service mode in promoting the quality of clinical nursing service for key specialties in the department of gastrointestinal surgery. MethodsIn the Department of Gastrointestinal Surgery, West China Hospital of Sichuan University, "HIS" nursing service mode was carried out on January 1, 2012.Questionnaires surveying hospitalized patients' satisfaction before (n=360, between January and December 2011) and after (n=360, between January and December 2012) the implementation of "HIS" nursing service mode were retrospectively compared and analyzed. ResultsThe patients' general satisfaction score was improved significantly from 83.27±5.71 to 97.92±6.23 after the implementation of "HIS" nursing service mode (t=-8.001, P < 0.05).For all the 14 items in the satisfaction questionnaire, the differences before and after the implementation had statistical significance (P < 0.05). ConclusionThe "HIS" nursing service mode can effectively improve patients' satisfaction of clinical nursing service for key specialties in the department of gastrointestinal surgery, and it is worthy of further promotion.
ObjectiveTo explore the effect of doctor-nurse-patient communication area established in the ward. MethodsBefore (July to September 2013) and three months after (October to December 2013) the establishment of doctor-nurse-patient communication area, 30 doctors, 30 nurses and 216 patients or their family members were respectively investigated by questionnaires and interviews, and the data were collected and compared by t test. ResultsThirty questionnaires for doctors, 30 for nurses and 216 for patients or their family members were issued before and after the establishment of doctor-nurse-patient communication area. The response rate for the questionnaires was 100%. After the implementation of doctor-nurse-patient communication area, the satisfaction of patients' family members, nurses' awareness of the patients' condition and implementation of health education were significantly higher than those before the implementation (P < 0.05). ConclusionThe doctor-nurse-patient communication area established in the surgical ward can promote the trust between the patients and medical staff, create a good atmosphere to understand the needs of patients, meet patients' demand as far as possible and improve communication ability of medical staff, which makes doctors, nurses and patients more satisfied.