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find Keyword "护理质量" 20 results
  • 有声服务在优质护理中的应用

    【摘要】 目的 将有声服务融入到到优质护理服务中以提高护理质量、减少护患纠纷、提高患者满意度。 方法 2010年3-9月在三个护理单元提倡有声服务,通过对减少红灯呼叫管理、护士定岗定点管理、加强床旁护理服务、进一步落实核心制度等措施,将优质服务工作深入化细致化,以积极、主动、热情的工作态度为患者提供护理服务。 结果 护理人员主动服务意识增强,红灯呼叫频率由原来的90%下降至目前的0%~5%,患者家属满意率由原来95%提高到98.58%。 结论 有声服务在“优质服务示范工程活动”中,优化了护患关系,提高了患者的满意度和护理质量,保障了医疗安全。

    Release date:2016-08-26 02:18 Export PDF Favorites Scan
  • Attribution Analysis and Management of Nursing Quality Control

    目的 探讨提高临床护理质量的管理方法。 方法 利用归因理论,对2009年12月-2010年11月护理部3级综合质量检查、午夜间及节假日2级护理质量检查、科室1级护理质量自查存在的128项问题进行回顾性归因分析。 结果 危重患者护理、病房规范化管理、5年内护士、午间时段为扣分项目多发点。 结论 护理人力资源合理配置、质控归因分析会、低年资护士培训、抓重点时间段、注重人性化管理等有望改变现状。

    Release date:2016-09-08 09:13 Export PDF Favorites Scan
  • Establishment and implementation of nursing quality control mode based on nurse satisfaction

    Objective To explore the application effects of nursing quality control mode based on nurse satisfaction. Methods A total of 226 nurses in 12 nursing units were selected from December 2013 to June in 2014 as the study subjects. Then, we compared the nurse satisfaction, patient satisfaction, and the effect of nursing quality control before and after the implementation of quality control mode in which nurses participated actively. Results After a half-year practice of nursing quality mode, all the investigation items of the project were significantly different from those before the mode application (P>0.05), except Q1, Q2, Q8, and Q10 in the nurse satisfaction questionnaire, q1, q2, q3, q4, and q14 in the patient satisfaction questionnaire, and quality of emergency management in the nursing quality control section. Conclusion Application of nursing quality control mode can fully mobilize the enthusiasm of nurses, improve nurse satisfaction and the effect of nursing quality management, which has a high value of application in clinical nursing management.

    Release date:2017-01-18 08:50 Export PDF Favorites Scan
  • Effect of Clinical Nursing Pathway on Rehabilitation of Patients after Prostate Resection

    ObjectiveTo explore the effect of clinical nursing pathway on rehabilitation indicators in patients who had undergone transurethral resection of prostate (TURP). MethodsA total of 241 patients underwent TURP between July 2010 and March 2014 were randomly divided into path group (121 cases) and control group (120 cases). The nursing results of the two groups were observed. ResultsThe complication rate of bladder spasm, secondary hemorrhage, urethral stricture in path group were lower than those in the control group with significant differences (P<0.05). ConclusionThe performance of clinical nursing pathway on TURP patients may reduce the complications rate, and promote the health economics indicators and quality of care.

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  • 成人癫痫监测单元的质量和安全性:系统评价和Meta分析

    癫痫监测单元 (Epilepsy monitoring unit,EMU) 在优化癫痫人群管理方面是一项很有价值的资源,但也许会因为在其停止治疗和诱导发作的过程而将患者置于一定的风险之中。研究目的是总结已有的关于EMU质量和安全性的数据,从而得出能够指导未来EMU发展相关的一些指标。根据系统评价和Meta分析推荐的分析和汇报标准进行系统评价。文献的搜索方法为在6个医学数据库以及会议进展中广泛搜索与EMU相关的名词及其同义词。针对纳入文献,提取病人和EMU的特征信息以及与质量、安全性相关的变量。根据一个共计15项的修正版流行病学观察性研究汇报重点 (Strengthening the Reporting of Observational Studies in Epidemiology,STROBE) 的对照表进行文献质量的评估分析。研究得出的证据建立在描述性统计和Meta分析的基础上。共计搜索出7 601篇相关文献,其中604篇回顾了全文,最终纳入135项研究。由此而得出的分析结果建立在181 823例患者和34项不同的与质量和安全性相关的变量纳入的研究。患者数 (108项研究,中位患者数为171.5例),患者年龄 (49项研究,中位患者年龄为35.7岁) 以及患者收治入EMU的原因 (34项研究)。其中与质量和安全性相关最普遍的相关汇报为收治入EMU的有效性 (38项研究)。有33项研究 (24.4%) 汇报了不良事件,由此而得出的不良事件发生概率为7%[95% CI(5%-9%)]。这些关于EMU的文献平均质量评估得分为73.3%(方差为17.2)。研究说明了不同研究在汇报EMU的质量及安全性方面有很大的差异。不同研究之间的研究质量也有较大的差异。目前这些发现都突出了在评估EMU急需发展出一套建立在证据和共识基础上的质量评估标准。

    Release date:2017-04-01 08:51 Export PDF Favorites Scan
  • 运用ISO9000标准加强护理质量管理

    【摘要】目的 探讨ISO9000标准对提高护理质量管理水平的意义及应用。方法 依据ISO9000标准和原则,确立护理质量管理目标,建立专人负责的质量管理机构,制定可对各项护理活动和资源进行有效控制的措施。结果 实现了护理工作有责、有序、有效管理,确保医院质量管理体系的高效运行。结论 对ISO9000标准的实际推行中,重点应放在内部管理上,且注重实效性、突出预防性、保持一致性。

    Release date:2016-09-08 09:31 Export PDF Favorites Scan
  • Analysis on the management of laboratory critical values in the Department of Cardiovascular Surgery

    Objective To review and analyze the statistics of laboratory critical values in the Department of Cardiovascular Surgery in order to improve the procedures of dealing with these values and provide references for the enhancement of the nursing level. Methods We retrospectively analyzed laboratory critical values of 236 inpatients in the Department of Cardiovascular Surgery from April 2013 to April 2014. General data of the patients including the type of critical values, the critical value, distribution, clinical processing time and complications related to the critical values. Results A total of 208 laboratory critical values of 185 inpatients were analyzed including abnormal blood potassium was involved in 99 (47.60%); abnormal blood glucose was involved in 13 (6.25%); abnormal blood sodium was involved in 11 (5.29%); abnormal blood troponin was involved in 13 (6.25%); and 72 cases had other kinds of critical values (34.62%). A total of 136 critical values were closely related to the Department of Cardiovascular Surgery. Among them, 60 cases had a processing time of 15 minutes or shorter. After re-examination, 16 were confirmed to be fake critical values; and 11 critical values did not need to be treated according to the condition of the patients. There were altogether 27 cases of complications related to critical values, including 23 cases of arrhythmia related to abnormal blood potassium, 2 cases of abnormal muscle strength caused by abnormal blood sodium, and 2 cases of hypoglycemia. After the critical values were handled, related complications disappeared without any recurrence. Conclusions Perfect regulatory regime and process of recording and handling laboratory critical values are important for nurses in our department to carry out more accurate measures in treating these critical values including abnormal blood potassium, blood glucose, blood sodium, and blood troponin, etc. In order to continuously improve medical and nursing quality, nurses should pay more attention to the identification and treatment of laboratory critical values.

    Release date:2017-02-22 03:47 Export PDF Favorites Scan
  • Nursing of Patients Accepting Transretal Prostatic Biopsy Guided by Ultrasound

    摘要:目的:探讨接受超声引导下经直肠前列腺穿刺活检术(transretal prostatic biopsy,TPB)检查的临床护理相关问题,为前列腺穿刺活检临床护理提供参考。方法:通过心理疏导接解除者术前对TPB的恐惧心理,明确TPB是比较安全、可靠的、不可替代的检查方法,了解手术过程、护理方法和一般并发症,提高TPB的检查效果及护理质量。结果:71例患者进行TPB检查,全部患者均能主动配合检查操作,检查术中并发迷走神经心血管反射1例,术后并发血尿4例,短期内疼痛5例,均早期发现,给与相应的护理与治疗后治愈。结论:TPB是前列腺占位性病变患者有效的定性有创性检查方法,对行TPB检察患者患者应采取针对性的护理措施,提高护理质量及检查安全性。 Abstract: Objective: To investigate correlative nursing measure of patients with transretal prostatic biopsy (TPB) guided by ultrasound, provide reference for clinical nursing of TPB. Methods: We dismissed patient’s fear by psychological nursing, and explained that TPB was a safe, reliable and nosubstitutive checking, and help them understand procedure of operation, nursing measure and common complication, so as to improve effect of checking and quality of care. Results: Seventyone patients received checking with TPB, all patients could initiativiy go with checking, one patient took place pneumogastric nerve reflect, 4 patients take place hematuria postoperation, 5 patients feel soreness in shortterm. All complications were found in morning, and were cure by nursing and treatment. Conclusion: TPB is valid checking method to occupy lesion of prostate for qualitation. Because TPB is a traumatic operation, homologous nursing measure must be take to improve safety of TPB and quality of care.

    Release date:2016-08-26 03:57 Export PDF Favorites Scan
  • 防范体检中的护理纠纷

    【摘要】 目的 总结体检工作中防范护理纠纷发生的经验,进一步提高护理质量。 方法 对体检中心2006年12月—2010年12月发生的11例体检人员就护理方面的投诉原因进行回顾性分析,总结应对护理纠纷的防范对策。 结果 11例体检护理纠纷中因护理人员服务态度欠佳的5例,占护理纠纷投诉45.45%,其余与护理人员业务素质不高、体检秩序紊乱、医疗收费不合理等因素有关。 结论 改善服务态度,提高业务素质,优化体检流程,严格执行收费标准,可有效控制体检护理纠纷的发生。

    Release date:2016-09-08 09:26 Export PDF Favorites Scan
  • Construction of quality standards for joint surgery specialist nursing based on three-dimensional quality evaluation model

    Objective To explore the nursing quality standards of joint surgery based on “structure-process-outcome” three-dimensional quality evaluation model, and provide a reference for improving the quality of joint surgery nursing. Methods From March to July 2023, based on the “structure-process-outcome” three-dimensional quality structure model as the theoretical framework, combined with systematic literature review and semi-structured interviews, the quality standards of joint surgery specialist nursing were preliminarily formulated. The Delphi method was used for screening, demonstration, and correction, then the analytic hierarchy process was used to determine the weights. Results The recovery rates of the two rounds of expert letter consultation were 93.75% and 100.00%, respectively. The expert authority coefficients of both rounds were 0.95. The positive coefficients of experts in the two rounds were 0.93 and 1.00, respectively. The coefficients of variation after the second round of correspondence were 0-0.20. In the second round of correspondence inquiry, the Kendall harmony coefficients of primary standards, secondary standards and tertiary standards were 0.156, 0.115 and 0.285, respectively, with statistical significance (P<0.05). Finally, the quality standards of joint specialty nursing included 3 primary standards, 23 secondary standards and 99 tertiary standards. Conclusion The construction process of nursing quality standards of joint surgery specialty based on “structure-process-outcome” three-dimensional quality structure model is scientific and reliable, the index evaluation results are less volatile, and the opinions are concentrated, which can provide a basis for comprehensively, accurately and pertinently improving the quality of joint surgery specialty nursing.

    Release date:2023-10-24 03:04 Export PDF Favorites Scan
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