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find Keyword "满意度" 77 results
  • 慢性肺原性心脏病患者的人文关怀护理

    目的:研究对慢性肺原性心脏病实施人文关怀护理的效果。方法:根据单日和双日住院区分,选择我院呼吸科2008年10~12月的单日住院的慢性肺心病住院患者38例作为对照组, 2008年10~12月的双日住院的慢性肺心病住院患者39例作为实验组,对照组实施常规护理,实验组在常规护理的基础上实施人文关怀护理,。采用自行设计的问卷调查表调查两组患者对护理工作的满意度,并将两组患者的满意度评分分数进行t检验。结果:实验组肺心病患者对工作的满意度评分分数为(53.36±3.17)分,对照组肺心病患者对护理工作的满意度评分分数为(47.47±3.90)分,t=7.28,Plt;0.01,差异有统计学意义。结论: 人文关怀护理使慢性肺原性心脏病患者对护理工作的满意度得到提升,有利于提高肺心病老年人的生命质量和构建和谐护患关系。

    Release date:2016-09-08 10:04 Export PDF Favorites Scan
  • Effect of comprehensive nursing on patients with autoimmune encephalitis

    ObjectiveTo explore the effect of comprehensive nursing service in patients with autoimmune encephalitis (AE).Methods32 patients with AE were selected and treated in our hospital from January 2017 to January 2019. There are 16 patients in the observation group and the control group respectively. The observation group received comprehensive nursing service and the control group received routine nursing intervention. Total satisfaction of clinical nursing was compared between the two groups.ResultsCompared with 10 cases (62.50%) in the control group, 15 cases (93.75%) in the observation group had better overall nursing satisfaction, and the difference between the two groups was significant (P<0.05).ConclusionsFor patients with AE, comprehensive nursing service can significantly improve the quality of life of patients, which has clinical application value.

    Release date:2020-03-20 08:06 Export PDF Favorites Scan
  • 影响我院门诊患者满意度的因素分析及解决方案

    目的:分析影响门诊患者满意度的因素,并提出有针对性的解决方案。方法:2008年随机对笔者所在医院门诊患者满意度问卷调查2000例,患者需求、基本情况随机问卷调查1000例,对调查统计结果进行分析。结果:2008年度笔者所在医院门诊患者综合满意度为85.24%,其中满意度最低的单项为挂号、等候时间及服务态度;收集的主要批评意见包括(按意见多少排序):挂号难;检查、就诊等候时间长;部分工作人员服务态度差等。结论:影响医院门诊患者满意度的主要因素包括:挂号难(号源不能满足需求)、等候时间长以及部分工作人员服务态度差等问题。笔者对此提出了相应的解决方案。

    Release date:2016-09-08 10:00 Export PDF Favorites Scan
  • Extracervical Approaches to Endoscopic Thyroid Surgery

    Release date:2016-09-08 10:41 Export PDF Favorites Scan
  • Effect of different analgesic interventions for chest tube removal after cardiac surgery: A randomized controlled trial

    Objective To compare the effect and degree of satisfaction of different analgesic interventions for tubes of pericardium and mediastinum removal after cardiac surgery. Methods From December 2017 to June 2018, 94 patients undergoing open heart cardiac surgery with tubes of pericardium and mediastinum were allocated randomly into three groups including a group A (32 patients), a group B (35 patients), and a group C (27 patients). In the group A, intravenous Dezocine was given as analgesics. In the group B, intravenous Dezocine plus oral ibuprofen were given. In the group C, interventions of group B plus specific nursing guidance were given. With the help of visual analogue scale (VAS), scores of pain during and after the tubes removal were collected. The degree of satisfaction and other adverse effects were also recorded. Results The VAS scores and fading time of pain in the group B were significantly lower than those of the group A (P<0.017). The score of sleeping was better in the group B as well. The VAS scores and fading time of pain in the group C were also significantly lower than those of the group A, and the scores of mood, activity as well as degree of satisfaction were all higher than those in the group A (P<0.017). The scores of activity and degree of satisfaction in the group C were higher compared with the group B (P<0.017). Conclusion Combination of intravenous Dezocine and oral ibuprofen seems to be more effective than each individual. Professional and specific nursing guidance could increase the degree of satisfaction for chest tube removal after cardiac surgery.

    Release date:2019-04-29 02:51 Export PDF Favorites Scan
  • 弹力胶布联合透明敷贴二次固定对鼻饲管固定效果的影响

    目的探讨弹力胶布联合透明敷贴二次固定对于强化鼻饲管固定效果的影响。 方法选取2014年5月-9月符合纳入标准的120例患者,按照入院的先后顺序依次分入对照组和试验组,每组各60例。对照组鼻饲管采用普通医用粘性胶布固定;试验组鼻饲管采用弹力胶布联合透明敷贴二次固定。比较两组患者鼻饲管脱管情况,以及两组患者对于不同鼻饲管固定方法的满意度。 结果试验组鼻饲管脱管例数明显少于对照组,差异有统计学意义(P<0.05)。试验组患者对于鼻饲管固定方法的满意度明显高于对照组,差异有统计学意义(P<0.05)。 结论危重症患者使用弹力胶布联合透明敷贴二次固定可大大降低鼻饲管脱落率,有利于保证肠内营养的安全,其次;弹力胶布联合透明敷贴二次固定鼻饲管的方法舒适美观大方,患者满意度大大提高,值得临床推广应用。

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  • 七氟醚在小儿麻醉诱导中的临床研究

    目的 观察七氟醚在患儿吸入麻醉诱导中的临床应用效果与满意度。 方法 2011年5月-2012年7月将60例患儿分为两组,七氟醚组予以七氟醚诱导麻醉,氯胺酮组采用肌肉注射氯胺酮诱导麻醉。 结果 七氟醚吸入诱导麻醉患儿及家长术前接受度高,分别是68.3%和80.0%,其62.1%患儿顺利吸入诱导入睡,麻醉效果满意,术后苏醒迅速、恶心呕吐及复睡发生少,家长满意度高达98.2%。 结论 七氟醚吸入诱导麻醉家长及患儿易于接受,有利于患儿身心健康,值得基层推广应用。

    Release date:2016-09-07 02:38 Export PDF Favorites Scan
  • Application of pain management in enhancing patient recovery after percutaneous kyphoplasty surgery

    Objective To manage the preoperative, intraoperative and postoperative pain of percutaneous kyphoplasty (PKP) under the concept of enhanced recovery after surgery (ERAS) and explore the role of pain management under the ERAS concept in enhancing postoperative rehabilitation of PKP. Methods From January to December 2016, 136 patients with osteoporotic compression fractures treated with PKP of local anesthesia were selected, among which 71 patients in the ERAS group were treated between July and December 2016, who were treated with celecoxib capsule for analgesia before the operation and such local anesthetics as lidocaine and ropivacaine combined with intravenous injection of dexmedetomidine hydrochloride for multi-mode analgesia during the operation; after the operation, celecoxib capsules and tizanidine hydrochloride tablets were orally administered by the routine for analgesia; if the pain was increased, 40 mg parecoxib would be added for analgesia by intramuscular injection. While 65 patients in the conventional group were treated between January and June 2016, who were given intraoperative local anesthesia with lidocaine; if the patients suffered from severe pain after the operation, they would be given 40 mg parecoxib by intramuscular injection. The Visual Analogue Scale (VAS), mean arterial pressure (MAP), the complications after surgery, postoperative infections, bed rest time, length of hospital stay and patient satisfaction were compared between the two groups. Results There was no statistical difference in age, gender or fracture vertebral number between the two groups (P>0.05). The preoperative, intraoperative and postoperative VAS scores (4.0±1.5, 4.8±1.8, 1.6±1.1), MAP change [(22.0±4.7) mm Hg (1 mm Hg=0.133 kPa)], bed rest time [(1.5±0.7) days], and length of hospital stay [(3.8±0.8) days] in the ERAS group were significantly less than those in the conventional group [4.7±1.7, 5.7±1.5, 2.4±1.1, (31.3±6.1) mm Hg, (2.1±0.8) days, and (5.0±1.6) days, respectively] (P<0.05). The incidence of intraoperative complication of bone cement leakage (4.2%, 3/71) in the ERAS group was lower than that in the conventional group (13.8%, 9/65) (P<0.05); there was no statistical difference in postoperative pulmonary infection between the two groups (P>0.05). Patients’ satisfaction was significantly improved from 86.2% (the conventional group) to 95.8% (the ERAS group) (P<0.05). There was no incision infection, urinary tract infection or venous thrombosis in the two groups. Conclusion With the concept of ERAS, taking a management of pain can effectively alleviate the dis-comfortable pain feeling, improve the patients’ satisfaction, and enhance the recovery for the patients after PKP surgery.

    Release date:2018-09-25 02:22 Export PDF Favorites Scan
  • Satisfaction of Patients and Medical Staff’s Satisfaction with Venous Indwelling Needle the Catheter in Pre-hospital Emergencies

    目的 调查在院前急救中医患双方对留置针使用的满意度,并就留置针在急救中应用的合理性进行研究。 方法 将我院急诊科2011年6月-8月院前急救的患者,按出诊顺序分为两组,观察组患者使用留置针穿刺建立静脉通道,对照组则采用一次性静脉输液针,并调查患者或亲属、穿刺操作护士就两种穿刺方法的满意度。 结果 观察组留置针一次穿刺成功者达198例(94.29%),对照组一次穿刺成功者为206例(88.79%),两组比较差异有统计学意义(P<0.05);护士对留置针使用满意度明显高于一次性静脉输液针;患者及家属对留置针在保持静脉通道通畅、输液肢体舒适的满意度较一次性静脉输液针高。 结论 静脉留置针在院前急救中能提高医患双方的满意度,值得推广使用。

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  • Effectiveness analysis of chronic disease continuous health management services based on a patient satisfaction survey

    Objective To investigate the satisfaction of patients who signed up for chronic disease continuous health management services, so as to provide a theoretical basis for improving service quality. Methods We conducted an online anonymous survey by issuing an electronic questionnaire to all patients who met the inclusion criteria through the short message platform of the hospital from October 8th to 19th, 2021, and used χ2 test and logistic regression to compare the differences in satisfaction among different patients and explore the factors affecting satisfaction. Results A total of 3311 short messages were send out, and 816 valid copies of questionnaire were recalled. The total satisfaction was 77.3%, and the satisfaction before, during and after service were 86.0%, 75.2% and 73.7%, respectively. The items with low satisfaction included service pricing (58.9%), online follow-up (57.5%) and overall cost reduction (43.9%). There were significant differences in satisfaction among patients of different permanent addresses and health status (P<0.05). The multiple binary logistic regression analysis showed that the respondents in Chengdu city had lower satisfaction than those outside Sichuan province [odds ratio (OR)=0.377, 95% confidence interval (CI) (0.156, 0.908), P=0.030], and the respondents with poor, general, and good self-reported health status had lower satisfaction than those with very good self-reported health status [OR=0.196, 95%CI (0.067, 0.577), P=0.003; OR=0.165, 95%CI (0.058, 0.468), P=0.001; OR=0.317, 95%CI (0.108, 0.927), P=0.036]. Conclusions The patients’ satisfaction with chronic disease continuous health management services is at a high level. The next step should focus on service pricing and online follow-up, and strive to improve the service experience of people with low satisfaction.

    Release date:2023-04-24 08:49 Export PDF Favorites Scan
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