Objective To explore a strategy for selecting and evaluating the warranty contract of medical equipment.Methods Based on the operating costs of the two linear accelerators between 2016 and 2019, we obtained the criticality of medical equipment by using the five indicators, including necessity of maintenance, function, risk, importance, and age of medical equipment, selected the warranty strategy by comparing the cost of key components, and adjusted and optimized the warranty strategy based on the economic benefit assessment during the implementation process of warranty contract.Results The criticalities of the two linear accelerators were both 18 points, and it was recommended to purchase warranty service. By comparing the cost of key components, the annual average maintenance cost of the key components of the two accelerators was lower than the annual warranty cost, so we chose the semi-guaranteed contract. Finally, according to the economic benefit accounting and evaluation in the implementation process of the warranty contracts of the two linear accelerators, the linear accelerator 1 remained unchanged, and the linear accelerator 2 was turned from the semi-guaranteed contract into the full insurance contract when we renewed the warranty contract.Conclusions The warranty contract selection and evaluation strategy proposed in this paper has certain guiding significance for the choice of strategy of warranty contract. By choosing the appropriate warranty service scope and warranty strategy, and continuous adjusting and optimizing according to the actual performance of the contract, we can effectively guarantee the operational efficiency of medical equipment, and reduce operating costs simultaneously.
Citation:
XU Zhong, WANG Mengting. Discussion on the strategy of selection and evaluation of medical equipment warranty contract. West China Medical Journal, 2019, 34(6): 637-640. doi: 10.7507/1002-0179.201905160
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Copyright © the editorial department of West China Medical Journal of West China Medical Publisher. All rights reserved
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周闻博, 安峥, 董欣媛, 等. 医疗设备保修服务全过程管理的探讨. 中国医疗设备, 2017, 32(4): 158-160, 168.
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何子杰. 如何应对大型医疗设备维修难、维修贵的问题. 中国医疗设备, 2012, 27(12): 123-125.
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高峰, 刘志友, 刘惠欣, 等. 我院医疗设备维修管理中存在的问题及对策. 中国医疗设备, 2016, 31(1): 170-171.
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- 1. 杨俊, 金伟. 大型医疗设备买保修的有关问题. 中国医疗设备, 2009, 24(1): 86-87.
- 2. 张连珍, 王希虎, 杨燕, 等. 医疗设备售后服务履行中存在问题及应对策略. 医疗卫生装备, 2017, 38(6): 141-143, 157.
- 3. 高丽英, 杨明. 浅谈医疗设备维修管理模式与实践. 中国医学装备, 2012, 9(2): 58-61.
- 4. 王梦婷, 代勇, 程洪. 医疗设备维修模式的选择评估策略探究. 中国医学装备, 2018, 15(12): 136-139.
- 5. Fennigkoh L, Smith B. Clinical equipment management. JCAHO Plant, 1989, 2: 5-14.
- 6. Malek M, Zeineb BH, Ahmad AH, et al. Decision support procedure for medical equipment maintenance management. J Clin Eng, 2016, 41(1): 19-29.
- 7. Rosen MA, Lee BH, Sampson JB, et al. Failure mode and effects analysis applied to the maintenance and repair of anesthetic equipment in an austere medical environment. Int J Qual Health Care, 2014, 26(4): 404-410.
- 8. 许锋, 陈薇薇, 栾笑笑. 医疗设备合同的标准化管理. 中国医疗设备, 2009, 24(11): 77-79, 90.
- 9. 韩文忠, 张坚. 我院医疗设备维保外包管理探讨. 中国医疗设备, 2015(10): 162-163, 116.
- 10. 周闻博, 安峥, 董欣媛, 等. 医疗设备保修服务全过程管理的探讨. 中国医疗设备, 2017, 32(4): 158-160, 168.
- 11. 何子杰. 如何应对大型医疗设备维修难、维修贵的问题. 中国医疗设备, 2012, 27(12): 123-125.
- 12. 高峰, 刘志友, 刘惠欣, 等. 我院医疗设备维修管理中存在的问题及对策. 中国医疗设备, 2016, 31(1): 170-171.